Membership Plans

Reliable, ongoing tech support for your home — no surprises, no jargon, just friendly help whenever you need it.

Online signup is coming soon — contact me now to enroll or ask questions about any plan.

Just need a one-time fix? See one-off service pricing →

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What sets this apart from the big-box store "Squad"

👤
You always deal directly with me

No call centers, no rotating technicians. Every interaction is with Chris personally.

🚫
No upsells. Ever.

I will never recommend something you don't genuinely need. My only goal is to solve your problem.

🔍
Honest diagnosis

If something doesn't need to be fixed or replaced, I'll tell you — in plain language.

💬
Straight talk, no jargon

You'll always understand what I'm doing and why. Clear, honest communication at every step.

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Basic Tech Care
Everyday help, available when you need it.
$24.92/mo
when billed annually
$299/yr total  ·  or $29/mo month-to-month
  • Phone & text support, Mon–Fri 9am–5pm
  • 2 support hours/month (phone or remote)
  • Unused hours roll over up to 12 months
  • Annual device checkup (malware scan & updates)
  • Priority scheduling for in-home visits
  • 20% off in-home visits & extra support time
  • Tech purchasing advice
Contact Me About This Plan
⭐ Most Popular
🏠
Home Tech Care
More coverage, fewer headaches, total peace of mind.
$41.58/mo
when billed annually
$499/yr total  ·  or $49/mo month-to-month
  • Everything in Basic Tech Care, plus:
  • 5 support hours/month — more than double
  • Unused hours roll over up to 12 months
  • Quarterly device checkup
  • One after-hours in-home visit/month at no extra charge
  • 40% off in-home visits & extra support time
  • Faster scheduling priority
Contact Me About This Plan
👑
Total Tech Concierge
Full-service tech support for your entire home.
$74.92/mo
when billed annually
$899/yr total  ·  or $89/mo month-to-month
  • Everything in Home Tech Care, plus:
  • 10 support hours/month — twice as many
  • Extended hours: Mon–Sat, 8am–9pm
  • After-hours & weekend remote support (best effort)
  • 1 in-home hour included every month
  • One urgent in-home visit every 6 months
  • 75% off additional in-home & support time
  • Bi-monthly device checkup
  • First-priority scheduling, including same-day & weekends
Contact Me About This Plan
🎧
Remote Basic
Occasional help, on your schedule.
$16.58/mo
when billed annually
$199/yr total  ·  or $19/mo month-to-month
  • 2 support hours/month (phone or remote), Mon–Fri 9am–5pm
  • Unused hours roll over up to 12 months
  • Annual checkup for one computer
  • 25% off additional support time
Contact Me About This Plan
⭐ Best Value
🖱️
Remote Plus
More time, more devices, more peace of mind.
$24.92/mo
when billed annually
$299/yr total  ·  or $29/mo month-to-month
  • Everything in Remote Basic, plus:
  • 5 support hours/month — more than double
  • Unused hours roll over up to 12 months
  • Unlimited text support during business hours
  • Unlimited email support (48-hr reply)
  • Quarterly checkup for up to 3 computers
  • 50% off additional support time
  • Priority scheduling
Contact Me About This Plan
🛰️
Remote VIP
Help whenever you need it, day or evening.
$49.92/mo
when billed annually
$599/yr total  ·  or $59/mo month-to-month
  • Everything in Remote Plus, plus:
  • 10 support hours/month — twice as many
  • Extended hours: Mon–Sat, 8am–9pm
  • Unlimited text & email support, evenings & weekends
  • Monthly checkup for up to 5 computers
  • 75% off additional support time
  • First-priority scheduling, including nights & weekends
Contact Me About This Plan

Membership Notes & Policies

💬 No surprise charges — ever. If your needs require more time than your plan includes, I will always discuss any additional charges with you first and receive your approval before proceeding.

↻ Hour Rollover

Unused hours roll over monthly and remain available for up to 12 months from the month earned, or until cancellation.

📅 Billing Cycles

"Month" = 30-day period from your start date. "Year" = 365-day period from your start date.

🔄 Cancellation

Cancel anytime before your next billing cycle. Annual plans are non-refundable after the first 30 days.

👤 Household Use

Plans are designed for individual household use. Commercial or excessive usage may require adjusted scheduling.

📍 In-Home Availability

In-home services are available within my service area: Lewis Center, Powell, Dublin, Worthington, Westerville, Delaware & Columbus, OH.

💳 Payment & Security

Payments are processed securely. Your billing information is never stored on this site. Memberships renew automatically with advance notice.