Pop-ups, slow performance, strange messages, or a computer that just doesn't feel right? You may have a virus or malware. I'll remove it completely and protect you from future infections.
Viruses and malware don't always announce themselves. Here are the most common warning signs:
Your computer has become noticeably slow for no obvious reason
Pop-up ads keep appearing, even when you're not browsing
Your browser is redirecting you to websites you didn't choose
Your computer runs hot or the fan runs loudly all the time
You see a scary message demanding money or threatening to delete your files
Programs are crashing, freezing, or you're locked out of your own files
I run thorough scans using professional-grade tools to identify every piece of malware, spyware, adware, and potentially unwanted software on your system.
I remove everything found — not just the obvious threats, but the hidden files and registry entries that most free tools miss.
After cleaning your system, I'll set up proper antivirus protection and walk you through simple habits to keep your computer safe going forward.
Viruses often leave a slow, sluggish computer behind even after removal. I'll tune up your system so it runs like it should again.
In many cases, I can remove viruses and malware remotely — meaning I can connect to your computer securely over the internet and fix the problem without having to come to your home. This is often faster and more convenient.
I'll let you know whether your situation calls for a remote session or a home visit after you describe the symptoms.
If you received a scary pop-up telling you to call a phone number, or someone called you claiming to be from Microsoft or Apple — that's almost certainly a scam. Do not call them. Contact me instead — I'll help you figure out what happened and make sure your computer is safe.
In-Home Virus Removal: $100 for the first hour, $75/hr after. Most standard removals are completed within 1–2 hours.
Remote Virus Removal: $60/hr — often the fastest option for straightforward cases.
Severe infections (ransomware, rootkits, or heavily compromised systems) may require more time. I'll always let you know what's involved and the expected cost before proceeding. No surprise charges.
Virus and malware removal available throughout Lewis Center, Powell, Dublin, Worthington, Westerville, Delaware, and greater Columbus, Ohio. This is one of many in-home tech support services offered by In-Home Total Tech. See all services →
Don't let it sit. The longer malware runs on your computer, the more damage it can do. Call, text, or message me — same-day help is often available.
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