Having computer trouble? I come directly to your home — no dropping your PC off, no waiting in line. Whether it's running slow, acting strangely, hit with a scam, or you just need a new one set up right, I'll sort it out in plain English.
Whether you know exactly what's wrong or have no idea — that's fine. Here's what I help with most often:
Most slow computers can be significantly improved. I'll find what's causing the slowdown — too many startup programs, a cluttered drive, outdated settings — and get things moving again.
Pop-ups, redirects, fake virus warnings, suspicious programs? I'll remove the threat, clean things up, and put protections in place. See also: Virus & Malware Removal.
Need help choosing a computer, or just got one and want it set up right? I'll get your accounts, apps, printers, and settings dialed in — and help you avoid buying the wrong machine in the first place.
Moving to a new computer? I'll safely move your files, photos, documents, and bookmarks so nothing gets left behind. See also: Data Backup & File Transfer.
Computer won't start, stuck on an update, crashing, or behaving strangely? I'll work through it methodically and tell you honestly what's going on.
Regular maintenance — clearing junk files, running updates, checking security — keeps your computer healthy before problems develop. You don't have to wait for something to break.
Getting help is simple. I come to you — or connect remotely when that's the better fit.
Reach out by phone, text, or the contact form. Tell me what's going on — or just that something feels off. I'll ask a few quick questions.
If your computer can get online, many software issues can be handled remotely — which is often faster and less expensive. If you'd prefer someone in person, that's always fine too.
I explain what I'm doing as I go. You're welcome to watch and ask questions — nothing is too basic.
Most issues are sorted in one session. I won't rush a partial fix or leave you with something half-done.
Straightforward pricing, no hidden fees. You'll always know the cost before I begin.
In-Home Visit: $100 for the first hour, $75/hr after that.
Remote Support: $60/hr — many software issues can be handled without a visit.
New Computer Setup: $159 flat rate.
Data Transfer: from $99.
For unusual or complex situations, any additional charges are always discussed before I proceed. No surprises.
💬 A note on fair billing: Billing is based on active work, not wall-clock time. If something is running in the background and doesn't need my attention, I don't bill that the same way as hands-on help. And if I look at your computer honestly and don't think meaningful improvement is achievable — because it's simply past its prime — I'm not going to charge you for performance work that won't change anything. Real help, fair billing.
Serving Lewis Center, Powell, Dublin, Worthington, Delaware, Westerville, and greater Columbus, Ohio. Need broader tech help? See all in-home tech support services →
Things people often ask before reaching out.
Most software, performance, and day-to-day PC issues — slow computers, startup problems, Windows errors, virus and malware cleanup, new computer setup, data transfer, and general computer questions. I primarily work on Windows PCs, though depending on the issue I can often still help on a Mac.
If something turns out to be outside what I work on, I'll tell you honestly rather than waste your time.
Not at all. "My computer is really slow and I don't know why" is a perfectly fine place to start. I'll figure out the rest.
If your computer can get online, a lot of software issues can be handled remotely — which is often faster and less expensive than an in-home visit. Remote support is easy to schedule quickly too.
If you'd prefer someone in person, that's completely fine. I'll suggest whichever makes the most sense for your situation.
Usually yes — most slow computers can be significantly improved. I'll find what's actually causing the slowdown and address it directly.
If I look at your machine and honestly don't think meaningful improvement is possible — because the hardware is genuinely past its prime — I'll tell you that rather than charge you for work that won't help much. I can also help you choose a replacement if it comes to that.
Yes. I can help you figure out what actually fits your needs and budget — and help you avoid buying something that sounds good but isn't the right fit. I can assist with the purchase if you'd like, then set everything up: accounts, apps, printers, and all your files and settings moved over from your old computer.
Reach out right away — there's no shame in this. These scams are polished and designed to pressure good people into acting fast. They catch careful, thoughtful people regularly.
On the computer side, I may be able to help clean things up depending on what happened. But the more urgent step is this: if there's any chance money, a bank account, a credit card, or account access was involved, contact your bank or credit card companies right away — before anything else.
You can also report the incident to the FBI's Internet Crime Complaint Center at IC3.gov. For anything that feels urgent or unsafe, 911 or your local police is always an option.
I can help with the computer side of things — but this general guidance isn't legal or financial advice, and the financial steps come first.
Carefully, and with respect for your privacy. I prefer that you enter your own passwords when practical — but if you need me to type one, I can do that. I don't record or store passwords or private account information beyond basic contact details.
If you want to watch over my shoulder, ask questions, or stay hands-on throughout, you're always welcome to.
Always. No confusing jargon, no making you feel like you should already know something. If you'd like to understand what's happening with your computer, I'll walk you through it clearly. Questions are always welcome — there are no silly ones.
Absolutely. A tune-up doesn't require a crisis. Many people find it useful to have someone keep an eye on things regularly — making sure the computer is clean, updated, and in good shape before problems develop.
If that kind of ongoing support sounds useful, a membership plan is worth a look.
Don't put up with a slow or frustrating computer. Call, text, or send a message and I'll get it working — often same day.
📞 Call (614) 999-0031 💬 Text Us ✉️ Send a Message